Last updated: 9 June 2026
Terms
These terms apply when you use Tow Joburg to request towing, roadside recovery, or vehicle transport help.
Service role
Tow Joburg helps drivers request quotes and connect with available towing operators. Depending on the job, the actual towing, recovery, transport, quote, payment terms, timing, and vehicle handling may be provided by an independent towing operator.
Quotes and availability
Prices and response times depend on location, traffic, vehicle type, destination, timing, access, recovery difficulty, and operator availability. Any “from” pricing is a guide only. Confirm the final quote before you approve the tow.
Your responsibility
- Send accurate pickup, destination, vehicle, and access details.
- Stay safe while waiting and move away from traffic where possible.
- Confirm the quote, destination, and payment terms before the vehicle is moved.
- Remove valuables from the vehicle where practical.
Operator responsibility
The towing operator is responsible for the towing work they agree to perform, including their vehicle, driver, route, equipment, insurance, and handling of your vehicle.
No guarantee
We try to help quickly, but we cannot guarantee that a tow truck will always be available, that a quote will be accepted, or that a specific arrival time will be met.
Contact
For questions, call or send a WhatsApp message through the contact links on this site.